eMaint Enterprises currently has the following open job positions:
Technical Support Specialist
Account Advisor
Account Executive
Web Software Developer
Web Software Development Intern
Technical Support Specialist
We’re looking for a Technical Support Specialist to join our Helpdesk team. The Technical Support Specialist must become familiar with the intricacies of the X3 software and provide world-class support to our customers and partners via telephone, live chat and GoTo Meeting. The ideal candidate has an outgoing professional personality, excellent written and verbal communication skills and a passion for delivering service at the highest level.
In addition to customer support, the Technical Support Specialist must also act as a resource for internal team members. The Technical Support Specialist will create and update product documentation as needed for internal staff. Additionally, the Technical Support Specialist will also deliver remote training to customers via GoToMeeting, and assist in the creation of the accompanying documentation and training materials.
Job Description:
*Learn and master eMaint’s X3 software application.
*Answer incoming support calls, email and chat communications in a timely manner.
*Find and communicate accurate solution to client-report problems.
*Document problems and their resolutions in internal helpdesk.
*Create and update product documentation for use by customers and other eMaint team members.
*Deliver web-based training courses on basic eMaint system functionality to end users via GoTo Meeting.
*Participate in software product testing prior to new feature releases.
Required Qualifications:
*B.A or B.S in computer technology or a related discipline.
*Strong problem solving skills.
*Excellent written and verbal communication skills.
*Detail-oriented.
*Ability to prioritize and self-direct.
Desired Qualifications:
*Experience with Google products including Gmail, Google Docs and Google Calendar.
*Previous client-facing work experience.
*Database knowledge.
*Previous experience or knowledge of maintenance or manufacturing industries.
*Bi-lingual (particularly Spanish and/or Portuguese)
Compensation
eMaint provides all employees with medical, dental, disability insurance and a retirement plan with employer matching contribution. eMaint is looking for talented, motivated employees who are focused on continuous improvement within the company and personal professional growth. Compensation commensurate with experience.
To apply, please send a resume and cover letter on why you feel you are qualified for this position to jobs@emaint.com. Please include "Technical Support Specialist" in the subject line of your email. No phone calls please.
Account Advisor
The Account Advisor is responsible for maintaining a high level of communication with his/her portfolio of clients and being the “go-to” person for internal team members regarding assigned accounts. The Account Advisor leads the “client team” once a client is assigned to their portfolio. He/she must understand the role of other eMaint team members and appropriately leverage those resources to ensure milestones are reached and deliverables are on schedule. The Account Advisor is responsible for proactively communicating to stakeholders on both sides regarding progress and roadblocks. The Account Advisor must be able to set and manage client expectations throughout the customer’s lifetime with eMaint. The Account Advisor must be able to analyze their portfolio in order to identify and act on opportunities to expand existing accounts.
Job Description:
*Act as primary contact between client-eMaint and internal point person on activities related to client account.
*Understand project objectives and system scope in order to match client need with software solution.
*Deeply understand the role of other eMaint team members and involve them as needed to keep client account activities moving forward.
*Clearly communicate progress and risks to client in order to manage expectations.
*Document client interactions in SalesForce.
*Uncover and assess client needs on an ongoing basis and provide advice and recommendations.
*Identify opportunities to expand the business of accounts in portfolio.
Required Qualifications:
*Ability to learn new software applications quickly.
*Prior experience in a client-facing role.
*Excellent written and verbal communication skills.
*Detail-oriented, able to juggle multiple projects at different stages simultaneously.
*Ability to prioritize and self-direct.
*Knowledge of and/or experience in a software as a service (SaaS) business a plus.
Desired Qualifications:
*B.A. or B.S.
*Experience with Google products including Gmail, Google Docs and Google Calendar.
*Experience with SalesForce.
*Previous experience or knowledge of maintenance or manufacturing industries.
*Bi-lingual (particularly Spanish and/or Portuguese).
Compensation
eMaint provides all employees with medical, dental, disability insurance and a retirement plan with employer matching contribution. eMaint is looking for talented, motivated employees who are focused on continuous improvement within the company and personal professional growth. Compensation commensurate with experience.
To apply, please send a resume and cover letter on why you feel you are qualified for this position to jobs@emaint.com. Please include "Account Advisor" in the subject line of your email. No phone calls please.
Account Executive
eMaint, the leader in on-demand CMMS solutions, has been providing maintenance management software solutions since 1986 and was one of the first CMMS providers to develop a completely web-based “Software as a Service” (SaaS) model. eMaint’s growing client-base ranges from mid-size organizations to Fortune 500 corporations including manufacturers, service providers, fleet operators, energy and utility companies, health care facilities, universities, municipalities, and facility and property managers. The role of the Account Executive position is to convert qualified prospects to new customers.
Job Description:
*Work with qualified prospects that are escalated to you, identifying the appropriate next steps in the sales process and managing the opportunity through to closing.
*Evaluate prospect needs to recommend and demonstrate appropriate solutions.
*Provide timely, proactive follow-up on all prospect opportunities.
*Demonstrate our product and offerings primarily via web meetings.
*Work effectively in a team environment.
*Leverage sales management tools including Salesforce.com to track sales activities.
*Process orders and contracts.
*Exceed sales goals.
Qualifications:
*Bachelors degree.
*1 to 3+ years of sales experience with proven success achieving revenue targets/quotas.
*Exceptional communication skills (written & verbal) and electronic correspondence skills.
*Technologically proficient with SalesForce.com (or other SFA/CRM tool), Google Apps or MS Office applications, and business research tools.
*Self-motivated, driven, energetic, organized, and strong work ethic.
*Knowledge of and/or experience in a software as a service (SaaS) business a plus.
*Experience with solution selling or similar consultative selling process a plus.
*Cultural fit is important. We are an entrepreneurial, growing company that aims to dominate our market. We like to work hard and overachieve - so will you! We offer competitive base pay along with an aggressive performance-based bonus plan, benefits, paid vacation and a professional work environment.
To apply, please send a resume and cover letter on why you feel you are qualified for this position to jobs@emaint.com. No phone calls please.
About eMaint
eMaint Enterprises, based in Marlton, NJ, has been providing innovative software solutions to maintenance management professionals for over 25 years. Our technological leadership coupled with award-winning customer service ("Service on 11") has fueled successful CMMS (computerized maintenance management software) implementations for over 5000 users in 750 different organizations around the globe. Recent market growth has presented an excellent opportunity for our company and team members to prosper within the areas of Enterprise Asset Management Software and Computerized Maintenance Management Systems. eMaint Enterprises LLC offers a unique environment that fosters individual growth and rewards performance. eMaint Enterprises LLC is an Equal Opportunity Employer.
Web Application Developer – JavaScript, .NET
If you’re a JavaScript wizard with ASP.NET MVC experience (or want to acquire it), you owe it to yourself to investigate this opportunity.
We’re looking for several bright and enthusiastic Web Application Developers who are passionate about building great software using the latest technology. Become part of the team that’s building the next generation of our award winning web-based Enterprise Asset Management and Computerized Maintenance Management Systems software product.
What you’ll be doing:
* Developing highly interactive data management apps using Web 2.0 techniques, ASP.NET MVC3, JavaScript, and JSON Web Services.
* Heavy involvement in developing highly interactive and customized front ends for use in cross-browser and mobile scenarios.
* Progressing the evolution of a Web app development platform.
* Ensuring all code is well covered by automated tests within our continuous build environment.
What you need for this position:
* Significant hardcore JavaScript experience (we’re talking more than just forms validation)
* Can imagine writing (or have written) significant portions of Web applications as JavaScript and HTML accessing data only via Ajax Web Service calls.
* Curse IE6 but can beat it!
* A belief that libraries like JQuery, Dojo, and Ext_JS are indispensible tools.
* Experience or a strong desire to become an expert with ASP.NET MVC3 and Razor.
* Love to build graphical user interfaces that delight customers.
* Enjoy working in a fast paced and fluid small business environment.
What's in it for you?
* You're encouraged and empowered to make things better. The team owns all architectural and framework choices, so if something's not working, you can actually change it!
* Our team works closely together in an Agile style, enabling us to learn from everyone's experience
* Work in a collaborative, fun, and fast paced family-feel environment.
* Stay on top of new web technologies.
* Competitive Salary + Benefits + Performance Bonus + Perks!
* Growth Opportunity!
What skills, technologies, or tools should you be familiar with to succeed in this role?
* Must haves: JavaScript, JQuery, JSON, AJAX, (X/D)HTML, CSS
* Preferred: C#, ASP.NET MVC, Razor, MS SQL Server, XML, XSLT, IIS, JQueryUI, Ext_JS,YUI
* Will also consider: LAMP, PHP, MySQL, VB, ASP.NET, Zend
You will be tested!
To apply, please forward your resume and cover letter to jobs@emaint.com .
About eMaint
eMaint Enterprises LLC, based in Marlton, NJ, has been providing innovative software solutions to maintenance management professionals for over 25 years. Our technological leadership coupled with award-winning customer service ("Service on 11") has fueled successful CMMS (computerized maintenance management software) implementations for over 5000 users in 750 different organizations around the globe. Recent market growth has presented an excellent opportunity for our company and team members to prosper within the areas of Enterprise Asset Management Software and Computerized Maintenance Management Systems. eMaint Enterprises LLC offers a unique environment that fosters individual growth and rewards performance. eMaint Enterprises LLC is an Equal Opportunity Employer.
This is an on-site position in our Marlton, NJ office. Local applicants only please.
Web Software Development Intern
Are you a college student looking for an internship in the software industry? If you’ve ever experimented with JavaScript, if you’re curious about ASP.NET MVC, if you want to experience what it’s like to work on real software projects that actually get delivered to customers, you owe it to yourself to investigate this opportunity at eMaint.
Never heard of eMaint? Do some research and you’ll see - for 25+ years we’ve been known for being a technology leader in our field. We were one of the first providers in our industry to develop a fully web-based Software as a Service (SaaS) model – years before “The Cloud” became a buzz word.
To continue with our tradition of providing ahead-of-the curve cutting-edge solutions to our thousands of users, we’re looking for bright and enthusiastic interns who are passionate about building great software while learning and using the latest technology. Our interns become part of the team that’s building the next generation of our award-winning web-based Enterprise Asset Management (EAM) and Computerized Maintenance Management Systems software (CMMS) application.
What you’ll be doing:
As a Software Development Intern at eMaint you will be given a real project to work on that will ship as part of our application. In addition to learning the cutting edge tools and techniques, you will receive mentoring from the team at eMaint and learn about the software provider industry from the inside. We’re a small company, so you’ll see everything that goes into software - not just the code, but testing, marketing, sales, documentation, customer support, and user interface design - stuff you would never learn at a bigger company.
What you need for this position:
* Excellent written and verbal communication skills.
* Currently enrolled in a 4 or 5 year academic institution. Preference will be given to students between their Junior and Senior years.
* Top grades or a track record of success.
* Significant coursework in Computer Science (major not required)
* Top notch computer programming skills. During the interview we’ll give you some coding problems and you’ll blow us away with your brilliant solutions.
What's in it for you?
* You're encouraged and empowered to make things better. The team owns all architectural and framework choices, so if something's not working, you can actually change it!
* Our team works closely together in an Agile style, enabling us to learn from everyone's experience
* Work in a collaborative, fun, and fast-paced, family-feel environment.
* Stay on top of new web technologies.
* Competitive Salary + Perks!
What skills, technologies, and tools will you be working with?
JavaScript, JQuery, JSON, AJAX, (X/D)HTML, CSS, C#, ASP.NET MVC 3, Razor, MS SQL Server, XML, XSLT, IIS, JQueryUI, Ext_JS, YUI, and others.
To apply, please forward your resume and cover letter to jobs@emaint.com .
About eMaint
eMaint Enterprises LLC, based in Marlton, NJ, has been providing innovative software solutions to maintenance management professionals for over 25 years. Our technological leadership coupled with award-winning customer service ("Service on 11") has fueled successful CMMS (computerized maintenance management software) implementations for over 5000 users in 750 different organizations around the globe. Recent market growth has presented an excellent opportunity for our company and team members to prosper within the areas of Enterprise Asset Management Software and Computerized Maintenance Management Systems. eMaint Enterprises LLC offers a unique environment that fosters individual growth and rewards performance. eMaint Enterprises LLC is an Equal Opportunity Employer.
This is an on-site position in our Marlton, NJ office. Local applicants only please.
